Issues & Policies

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Consumer Protection

SEIA is working to ensure that consumer protection is at the forefront of the solar industry. We are developing resources designed to safeguard customer rights, providing a forum for members of the press, governments and other stakeholders to access materials relevant to consumer protection, and establishing pro-competitive guidelines for the solar industry to enhance consumer protection. Please continue to check back as SEIA's Consumer Protection Committee develops additional tools for your use. 

Solar Consumer Resources

Are you a current solar customer? Are you considering going solar? Visit our Consumer Resource Center.

Featured resource: SEIA Residential Consumer Guide to Solar Power

In an effort to make 'going solar' as effortless and streamlined as possible, SEIA has developed a guide tailored for residential consumers. This industry-drafted guide informs potential solar customers about the financing options available, contracting terms to be aware of, and other useful tips. Download the guide today>>

Hear from Industry Leaders

Stakeholders from across the solar value chain agree that consumer protection is a critical component of solar energy's successful use across America. Hear what they have to say.

SEIA Solar Business Code

Working with our member companies and other stakeholders, SEIA has developed a Solar Business Code that our members must follow. See what guidelines this code includes>>

For more information about SEIA's work with the Solar Business Code and Complaint Resolution Process, view this archived webinar hosted by Tom Kimbis, SEIA General Counsel. 

Complaint Resolution Process

As part of SEIA's consumer protection efforts, SEIA has developed the Complaint Resolution Process for the SEIA Solar Business Code, which is designed to resolve complaints regarding violations of the SEIA Solar Business Code. SEIA is now accepting complaint submissions from the public, along with supporting documents, for review by SEIA and its Resolution Panels.

Contact

If you are a member of the press and would like to speak with a SEIA spokesperson about consumer protection issues, please contact Tom Kimbis, SEIA General Counsel, at 202-682-0556.

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