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Consumer Protection Blog Posts

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Protecting and Empowering American Solar Customers


Every solar installation should be safe, reliable, and every customer should have a clear understanding of what to expect when purchasing and maintaining a new solar system.

The Solar Energy Industries Association (SEIA) is not only empowering customers with new resources, it is also developing national standards that promote fair sales practices to ensure the safe and uniform installation of solar and storage systems.

As an accredited standards-setting organization, SEIA is working with industry partners and consumer protection advocates to create three new standards that will govern the safe installation of solar systems and promote transparency during solar transactions.

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Raising the Bar for Consumer Protection Work in the Solar and Storage Industry


Solar remains one of the most popular energy sources across America, and millions of Americans have already made the switch to solar. This surge in demand means even more Americans will consider solar or solar plus storage for the first time in the near future, making this the right time to double down on consumer protection.

While the industry can’t guarantee 100% customer satisfaction, we must aim higher to see continued success as an industry.

Every home solar installation, community solar subscription, and small business that chooses solar gets us one step closer to decarbonizing the grid. These installations represent about 30% of the solar and storage market, and we need each and every one of them to reach our nation’s ambitious clean energy goals.

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